Frequently Asked Questions
What products does SoringTee sell?
SoringTee offers T-Shirts, Jerseys, Shoes, and other selected apparel and lifestyle products.
How can I contact SoringTee?
You can contact our customer service team by email:
How can I check my order status?
When tracking information is available, it will be sent to the email address associated with your order after the order has been shipped.
What should I do if I receive the wrong product?
Please contact us at services@soringtee.com and provide your order number and clear photos of the product you received.
We will review the issue and assist you with an appropriate solution.
What if my product arrives damaged?
Please contact us as soon as possible after receiving your order.
Include your order number and clear photos showing the damage so our team can review the issue.
Can I change my shipping address?
If you need to change your shipping address, please contact us as soon as possible after placing your order.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
How long does shipping take?
Shipping times vary depending on the destination, shipping method, carrier, and other circumstances.
Please refer to our Shipping Policy for more information.
Can I return my order?
Some products and orders may be eligible for return depending on the applicable return conditions.
Please contact services@soringtee.com before sending anything back.
How do I request a refund?
Contact our customer service team with your order number and the reason for your request.
Our team will review your request according to our Return & Refund Policy.
Do you have a physical store?
SoringTee currently operates primarily as an online store.
I still have a question. How can I contact you?
We're happy to help.
Please email: